Music composer Ricky Kej had a tough day at present (August 3) and he made positive everybody is aware of about it. The three-time Grammy winner took to his X and shared an disagreeable journey expertise. In keeping with Kej, he had a business-class ticket on Air India from Mumbai to Bangalore but it surely was downgraded on the departure gate with none clarification. What makes it more bizarre is that that is the third time that he has confronted an analogous state of affairs inside a yr.
“After I attain the departure gate, the workers rudely tells me that I’ve been downgraded (for no purpose) and so they can not give me a refund. What’s up with Air India?” part of Ricky’s tweet learn. He additional named a crew including that she was not useful and likewise rude with him. In keeping with him, this explicit airline must introspect and see if they’re able to working an airline within the first place.
In an prolonged Twitter thread, Kej stated that operational points because of unexpected circumstances are completely advantageous however not offering a fast and efficient decision to it’s ‘completely felony.. and never befitting of a reputed model’. Ricky additional requested when, how a lot, and through which method he might get a refund for his downgrade in order that he might decide to alter his flight or board.
The composer sought peace of thoughts as a buyer when it comes to readability and publicly anticipated a 100% refund for the inconvenience suffered. “…as a result of I used to be not supplied the service that I selected and paid for. If not, I WILL be taking authorized motion,” Ricky claimed. Amid his back-to-back tweets on the identical matter, AIR India dropped by to hunt extra particulars and acknowledge his considerations.
The airline’s tweet learn, “Expensive Mr. Kej, we want to guarantee you that impolite habits is in no way accepted at any of our contact factors and we at all times attempt to supply courteous and hassle-free expertise to our passengers. Kindly assist us with the reserving particulars through DM to handle this.”
Kej has but to publish a closure on this case and has additionally clarified that the one purpose for him taking a enterprise class is as a result of he wants further room because of his peak.
